Known Issues: Android App

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.

If your issue is not listed below, please try uninstalling and reinstalling the app first, as this often resolves unexpected issues. ​If that doesn't resolve things, please send us an email about the issue so we can address it!

 Attempting to sign up for a 2nd free trial with the same Google Play account will charge for the Premium subscription DROID-10138

Bug: Email verification isn't working for some users FS-2943​

Bug Users on Android 6.0 are seeing "optimizing app 1 of 1" when rebooting phone  DROID-9748

Bug New Food won't save when serving size is ".x" DROID-9398

Bug Progress graph and past measurements not visible in Arabic DROID-9294
Bug When logging food via "Copy to Date", meal reminders are still received. DROID-8866

Bug Step count not syncing from S-Health to MFP APPSV-164

Bug:  Erroneous S-Health adjustment when exercise is added APPSV-157

Bug:  Landscape view doesn't recognize custom nutrient columns DROID-7083

Offline mode not working on Android Droid-10040
Bug:  Users are unable to view one another's diaries/copy meals. SERVS-5307

Last Updated: Nov 12, 2018 03:18PM PST

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