Known Issues: Android App

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.

If your issue is not listed below, please try uninstalling and reinstalling the app first, as this often resolves unexpected issues. ​If that doesn't resolve things, please send us an email about the issue so we can address it!
 
Bug:  Some users getting an error at login "We were unable to connect to server to log you in"  SERVS-4059
SERVS-405
Bug:  Food and Exercise not syncing between app and site DROID-8077​

Bug:  Step count not syncing from S-Health to MFP SERVS-3844​

Bug:  Erroneous S-Health adjustment when exercise is added SERVS-3884​

Bug:  Landscape view doesn't recognize custom nutrient columns DROID-7083

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Fixed: Recent/Frequent list is empty. Update to version 6.10
Fixed: Meals (from My Meals) are no longer searchable in the database.  SERVS-4038
Fix in 6.9.2: Search results are incorrect for Russian products DROID-8156 
Fixed in 6.9:  Black screen when adding to Diary & "MFP stopped unexpectedly" error. DROID-7929
7730
ID-7228

Last Updated: Mar 24, 2017 03:31PM PDT

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