Known Issues: Android App

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.

If your issue is not listed below, please try uninstalling and reinstalling the app first, as this often resolves unexpected issues. ​If that doesn't resolve things, please send us an email about the issue so we can address it!
SERVS-405
 
Bug:  Recent list is not showing the last serving size used DROID-8388​

Bug:  Step count not syncing from S-Health to MFP SERVS-3844​

Bug:  Erroneous S-Health adjustment when exercise is added SERVS-3884​

Bug:  Landscape view doesn't recognize custom nutrient columns DROID-7083

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Fixed:  Some users getting an error at login "We were unable to connect to server to log you in". Server-side fix released.  If you are still having trouble, please uninstall and reinstall the app to ensure the fix has reached your device.  SERVS-4059
Fixed: Recent/Frequent list is empty. Update to version 6.10
Fixed: Meals (from My Meals) are no longer searchable in the database.  SERVS-4038
Fixed: Food and Exercise not syncing between app and site DROID-8077​

Last Updated: Apr 21, 2017 02:56PM PDT

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