Known Issues: Android App

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.

If your issue is not listed below, please try uninstalling and reinstalling the app first, as this often resolves unexpected issues. ​If that doesn't resolve things, please send us an email about the issue so we can address it!

Bug:  Step count not syncing from S-Health to MFP SERVS-3844​

Bug:  Erroneous S-Health adjustment when exercise is added SERVS-3884​

Bug:  Landscape view doesn't recognize custom nutrient columns DROID-7083


Fixed:  when attempting to create an exercise in non-english language, error stating that you need to set a start time
Fixed in 6.17:  Barcode scanner is zoomed in by default DROID-8541​
Fixed: Login Failed, Unable to connect to server to log you in. SERVS-4321
Fixed:  Recent list is not showing the last serving size used DROID-8388​
Fixed:  Meal reminders when meals are already logged SERVS-4255
Fixed:  Newsfeed not displaying current posts SERVS-4254

Last Updated: Jul 21, 2017 03:17PM PDT

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.