Known Issues: Android App

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.

If your issue is not listed below, please try uninstalling and reinstalling the app first, as this often resolves unexpected issues. ​If that doesn't resolve things, please send us an email about the issue so we can address it!

Bug:  Login Failed, Unable to connect to server to log you in SERVS-4321
          Please reach out to us HERE directly if you are experiencing this issue. 

Bug:  Barcode scanner is zoomed in DROID-8541​

Bug:  Step count not syncing from S-Health to MFP SERVS-3844​

Bug:  Erroneous S-Health adjustment when exercise is added SERVS-3884​

Bug:  Landscape view doesn't recognize custom nutrient columns DROID-7083

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Fixed:  Recent list is not showing the last serving size used DROID-8388​
Fixed:  Meal reminders when meals are already logged SERVS-4255
Fixed:  Newsfeed not displaying current posts SERVS-4254
 

Last Updated: May 26, 2017 11:19AM PDT

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