Known Issues: iOS App

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.
If your issue is not listed below, please try uninstalling and reinstalling the app first, as this often resolves unexpected issues. ​If that doesn't resolve things, please send us an email about the issue so we can address it!

We will update this article each time we release a fix for any issue described here.

Bug:  Some users getting an error at login "We were unable to connect to server to log you in"
Bug:  Last 7 Days view in Nutrition shows Today's goal rather than 7 day average. iOS-7836

Bug:  When negative adjustments are enabled the iOS adjustment line item disappears. SERVS-3068

Bug:  Foods logged are disappearing from the Food Diary shortly after being logged.  iOS-2349    
Fixed:  Meals (from My Meals) are no longer searchable in the database.  SERVS-4038
Fixed:  Some eligible users are unable to join Challenges. SERVS-3848
Fixed 7.5.2:  Frequent / Recent food lists aren't populating correctly iOS-7432
Fixed:  When logging weight in stones/pounds, currently unable to log decimal amounts iOS-6849 
Fixed:  Scanner light is not coming on in low light, after updating to iOS 10 on iPhone 5 & 5s
Fixed:  Some users are not getting their Reminders or are getting them late. SERVS-3213 iOS_7024228

Last Updated: Mar 24, 2017 03:25PM PDT

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.