Known Issues: iOS App

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.
 
If your issue is not listed below, please try uninstalling and reinstalling the app first, as this often resolves unexpected issues. ​If that doesn't resolve things, please send us an email about the issue so we can address it!

We will update this article each time we release a fix for any issue described here.
 
Bug:  Members can no longer see the option to share from iMessage IOS-8371​

Bug:  Last 7 Days view in Nutrition shows Today's goal rather than 7 day average. iOS-7836

Bug:  When negative adjustments are enabled the iOS adjustment line item disappears. SERVS-3068

Bug:  Foods logged are disappearing from the Food Diary shortly after being logged.  iOS-2349    
          
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Fixed:  Some users getting an error at login "We were unable to connect to server to log you in". Server-side fix released.  If you are still having trouble, please uninstall and reinstall the app to ensure the fix has reached your device.  SERVS-4059
Fixed:  Meals (from My Meals) are no longer searchable in the database.  SERVS-4038
Fixed:  Some eligible users are unable to join Challenges. SERVS-3848_7024228
 

Last Updated: Apr 21, 2017 01:13PM PDT

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