Known Issues: iOS App

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.
 
If your issue is not listed below, please try uninstalling and reinstalling the app first, as this often resolves unexpected issues. ​If that doesn't resolve things, please send us an email about the issue so we can address it!

We will update this article each time we release a fix for any issue described here.

Bug: 
Login Failed, Unable to connect to server to log you in. SERVS-4321
Please reach out to us HERE directly if you are experiencing this issue. 
 
Bug:  Last 7 Days view in Nutrition shows Today's goal rather than 7 day average. iOS-7836

Bug:  When negative adjustments are enabled the iOS adjustment line item disappears. SERVS-3068

Bug:  Foods logged are disappearing from the Food Diary shortly after being logged.  iOS-2349    
          
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Fixed:  Meal reminders when meals are already logged servs-4255
Fixed:  Newsfeed not displaying current posts SERVS-4254
Fixed in 7.14:  Members seeing the iMessage pop up multiple times a day when logging food in their diary IOS-8371​
Fixed in 7.14:  Members can no longer see the option to share from iMessage IOS-8371​
 

Last Updated: May 26, 2017 11:19AM PDT

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