Known Issues: iOS App

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.
 
If your issue is not listed below, please try uninstalling and reinstalling the app first, as this often resolves unexpected issues. ​If that doesn't resolve things, please send us an email about the issue so we can address it!

We will update this article each time we release a fix for any issue described here.


Bug: Unable to comment on newsfeed posts with iPhone 5/iOS 10 iOS-9416

Bug: Apple Watch permissions page appears each time the app is launched from close. iOS-9334
  • Fixed in version 7.28 of the iOS app.

Bug: Apple Health showing duplicate/erroneous calorie information ios-9280
         Please contact us directly if your are seeing this issue. 

Bug:  
Unable to enter number of servings on iPad on iOS 11 iOS-9089

Bug:  No newsfeed posts generating for their weight entries and weight loss. SERVS-4582

Bug:  Last 7 Days view in Nutrition shows Today's goal rather than 7 day average. iOS-7836

Bug:  Foods logged are disappearing from the Food Diary shortly after being logged.  iOS-2349    
          
---------------------------------------------------------
Fixed in 7.26: Diary opens to January 1, 2003 iOS-9139
Fixed in 7.26: App crashes if start from "Add to Diary" on Home screen.  Fix planned in v. 7.26 iOS-9139
 

Last Updated: Nov 17, 2017 04:01PM PST

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.