Known Issues: Website

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues.

If your issue is not listed below, please try emptying your cache and clearing your browser's cookies as this often resolves unexpected issues. ​If that doesn't resolve things, please send us an email about the issue so we can address it!

We will update this article each time we release a fix for any issue described here.

Bug: "Problem Retrieving Recipe" Error for Non-English Users SERVS-3701

Bug: Adjustment entry is incorrectly displayed when using KJ  HTML-3224
Fixed: Some members are having trouble adding food to their Food Diary from the website.  Caused by browser extensions, please see details here.
Fixed: Unable to delete from Frequent List HTML-3609
Fixed:  Newsfeed not displaying current posts SERVS-4254
Fixed:  Recent and Frequent lists not updating HTML-3608
Fixed:  Meals (from My Meals) are no longer searchable in the database.  SERVS-4038

Last Updated: Jul 21, 2017 04:03PM PDT

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.