Known Issues: Website

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues.

If your issue is not listed below, please try emptying your cache and clearing your browser's cookies as this often resolves unexpected issues. ​If that doesn't resolve things, please send us an email about the issue so we can address it!

We will update this article each time we release a fix for any issue described here.


Bug:  No newsfeed posts generating for their weight entries and weight loss. SERVS-4582
Bug:  "Problem Retrieving Recipe" Error for Non-English Users SERVS-3701
Bug:  Adjustment entry is incorrectly displayed when using KJ  HTML-3224
 
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Fixed:  Premium Data Export feature not working with Custom date ranges HTML-3776​
Fixed:  Load More Button not Appearing on Newsfeed for Some Users HTML-3775
Fixed: Some members are having trouble adding food to their Food Diary from the website.  Caused by browser extensions, please see details here.
Fixed: Unable to delete from Frequent List HTML-3609

Last Updated: Sep 22, 2017 02:57PM PDT

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