Known Issues: Website

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues.

If your issue is not listed below, please try emptying your cache and clearing your browser's cookies as this often resolves unexpected issues. ​If that doesn't resolve things, please send us an email about the issue so we can address it!

We will update this article each time we release a fix for any issue described here.

Bug: ​Weight Loss Ticker on the profile page is not loading HTML-5456

Bug: Newsfeed posts are not being generated for exercise HTML-5337

Bug: Print option not working for Recipes in the Blog SERVS-5742

Bug: Cannot personalize weight loss Ticker HTML-5271

Bug: Profile weight loss is not updating when ticker privacy is set to everyone HTML-4413

Bug: Search not working on the Blog SERVS-5374

Bug:  International webpages do not display report graphs when set to country's language. HTML-4412​

Bug:  Can't comment on newsfeed post if someone has already commented on it HTML-3945

Bug:  Unable to delete a recipe if the website's langue is set to anything other than English HTML-3873


Fixed: Getting an error when attempting to open the Community tab HTML-5443
Fixed:  Premium users are not receiving their data export emails SERVS-5627
Fixed: Newly saved or edited Foods & Meals are not showing in the My Foods or Meals lists HTML-5217

Last Updated: Sep 13, 2019 04:00PM PDT

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