Newsfeed Not Loading on Unsupported Apps: Kindle, Windows, and iPad HD

Wednesday, August 17, 2016, 11:40am PDT

Hello,

Starting late Wednesday PST on August 10th, members still running legacy versions of the MyFitnessPal app (Windows, Kindle,  and the iPad HD app) began seeing their newsfeed not loading.  This is due to a migration of our timeline that was completed last week (described here: https://myfitnesspal.desk.com/customer/en/portal/articles/2524704-upcoming-scheduled-maintenance-affecting-newsfeed---completed).  

Due to the fact that these apps are not supported by MyFitnessPal, we will not be resolving this issue with the newsfeed not loading within these apps.  Your newsfeed will still be visible via web at www.MyFitnessPal.com, and can be accessed via the mobile web browser on your mobile device.  

We do apologize for the frustration we know this causes.

If you are having trouble with the newsfeed loading, and are not using the 
Kindle, Windows, or iPad HD app, please contact our Support Team via this link: https://myfitnesspal.desk.com/customer/portal/emails/new

Best,

MyFitnessPal Staff
Last Updated: Aug 27, 2016 10:49AM PDT

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