Problem With Premium Purchase

If you are having a problem with your Premium purchase, please reach out to the following areas based on where you initially purchased Premium.


For all Premium Purchases made via your iTunes account, you will need to reach out directly to Apple. You can reach Apple here:

*Note: Only Apple can access your iTunes app purchase.

For Instructions on how to cancel your iOS Premium subscription please see:


For Instructions on how to cancel your Google Play subscription please see:

For Problems with your Google Play or Website subscription, please reach out to us here or send us a direct email to and put Premium in your subject line.

Last Updated: Nov 16, 2017 02:30PM PST

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.