I didn’t agree to one or more of the Privacy consents. Why can’t I access my account on MyFitnessPal?

If you’ve reviewed the Data Privacy Consents presented in MyFitnessPal and decided that you would not like to provide one or more of the consents, then you may not be able to access your account for MyFitnessPal. This is because the app relies upon the collection, use, processing and transfer of your Personal Data to enable the app to provide its features and functionality. Without your consent to the collection, use, processing and transfer of your Personal Data, the app cannot operate and provide you its features.

Even if you do not provide all of the required Data Privacy Consents, you will still be able to access some of the incredible features and content available on our websites (Endomondo, MapMyFitness, MyFitnessPal).  Specifically, you can continue to gather insights and inspiration from our blogs and forums.  You will also be able to view certain routes or workouts (set as public) and events, search the MyFitnessPal Food Database, and use our calorie calculators. 


Last Updated: May 16, 2018 10:25AM PDT

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.