Server error when attempting to login or request password reset email 9.30 - RESOLVED

Tuesday, 10/2, 10:37 a.m. PST

Hello,

Our apologies for the errors that you may have gotten on Sunday 9/30, when attempting to log in "We're unable to connect to the server to log you in" or when requesting a password reset email "There was a problem with your request." Things should be back up and functioning normally. If you are getting an error that your username or email address and password are invalid, please try using the Forgot password flow to reset your password. If you are still unable to access your account, please reach out to us via email so we may assist you further. 


We will keep an eye on things for a bit and update this article if the server issues should resurface  Please check back for further updates.

Best,
MyFitnessPal Staff

Last Updated: Oct 02, 2018 10:38AM PDT

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