Offline Error / Trouble with Search - RESOLVED

Wednesday, January 9, 2018, 3:28pm PST

Hello,

Starting in the late morning of Monday we began noticing elevated error rates in relation to our search service.  While we have addressed the bulk of the issue causing members to receive an offline error when trying to search our food database (or potentially causing other trouble related to logging food from our database or your lists) by Monday evening, we were still seeing some intermittent elevated errors that lasted overnight and into Tuesday morning.  

As of right now, things should be functioning normally again for most members.  We are continuing to monitor throughout the day to ensure the search service remains stable.

If you started receiving this error again after 3pm PST on 1/9, please see this article for info and updates.


We will continue to update this article should any other issues arise.  If you again experience trouble with search, please check back to this article for further updates.

Best,

MyFitnessPal Staff

Last Updated: Jan 09, 2019 03:28PM PST

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