Password Reset Emails And Notifications Not Sending

Monday, June 17, 2019, 10:17am PST

Hi there,

Our apologies for the issue where our password reset emails and other notification emails were not being sent out to users.  We identified these, along with inbox notifications and push notifications were stuck, starting around 1:30am Monday.  

We have gotten these notifications processing again and members have begun to receive the backlogged inbox notifications and emails and have cleared that backlog around 2:15pm Monday afternoon.  

We plan to re-enable reminders sometime this afternoon (Monday).

We will continue to update this article as more information becomes available.  Please check back for further updates.

MyFitnessPal Staff
Last Updated: Jun 17, 2019 10:17AM PDT

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