Web Issues/Password reset emails not sending/Fitbit delays - RESOLVED

Monday, June 24th, 06:08 pm PST

Hi there,

At 5:29 AM PST, we experienced an issue with our web platform. Users had also reported not receiving their password reset emails, and delayed syncing with
Fitbit. We've corrected the issue and things are expected to be functioning normally.

If you are still having trouble with your password reset email not reaching you, or the fitbit integration. Please contact us via email us so we may investigate and assist you further.

MyFitnessPal Staff

Last Updated: Jun 29, 2019 04:02PM PDT

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.