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Deleted old user name and created new one MichelleAinsworth1 — Nov 02, 2015 09:47AM PST

I deleted my old myfitnesspal user name because i wanted to start fresh. I created a new one. I can log on using my facebook on my PC and it shows the new info. But when i try to log in to myfitnesspal on my mobile using facebook it logs me into my old user name and it even says deleted. Can someone please direct me on what i need to do to fix this. Thank you. :)

1 Community Answers

Best Answer Nov 02, 2015 10:22AM PST Ripley

Hello MichelleAinsworth1,

Thank you for taking the time to contact us. We can definitely help to try and get this figured out for you. Due to the fact that the trouble you are having is account specific, we may need additional information to verify the account and get some login details. Since this is a public forum, posting those personal details is not something we recommend. Please contact us here, so we can triage this with you through email.

Thanks and we look forward to hearing from you soon!

Best,

Kelly
MyFitnessPal Staff

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