Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Unable to 'Like' Twincle45 — Dec 28, 2015 02:04AM PST

I've added a few friends recently, but on my home page I see their updates in the news feed but it wont let me click 'like' for any of them?

My 'older' friends work fine, has anybody else had this?

8 Community Answers

Best Answer Dec 31, 2015 01:29PM PST Maximiliano

Hello folks,

We are aware of the problem, and are currently working on a resolution. We hope to have a fix in place as soon as possible. Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,
Maximiliano
MyFitnessPal Staff


View in conversation
Up -1 rated Down

Blake MyFitnessPal Agent Dec 28, 2015 08:39AM PST

Hi,

Sorry for any trouble. Do you mind providing us with a little more detail?

1. On what platform are you experiencing trouble?
A. If on the website, please include your browser and operating system details.
B. If on mobile, please include your make and model of device
2. Any prior trouble shooting steps you have taken to resolve the issue
3. Please let us know the exact steps you are taking when you run into the error, what you expect to happen, and what is actually happening.

I look forward to hearing from you so we can resolve this ASAP.

Blake
MyFitnessPal Staff


Up 0 rated Down

WyldRoots Dec 30, 2015 07:16PM PST

I can't "like" anything either... or comment on other posts/updates from friends so it seems... both on my phone (Galaxy 4) and the computer (Windows 7, using firefox)


Up 1 rated Down

pjch2106 Dec 31, 2015 05:02AM PST

I have same issue with liking/commenting


Up 1 rated Down

Kapoten Dec 31, 2015 09:18AM PST

I am having the same problem (can't like or comment re: new friends). I have Windows 7 on my PC. It won't work from Firefox, Chrome, or Internet Explorer.


Up 1 rated Down

Maximiliano MyFitnessPal Agent Best Answer Best Answer Dec 31, 2015 01:29PM PST

Hello folks,

We are aware of the problem, and are currently working on a resolution. We hope to have a fix in place as soon as possible. Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,
Maximiliano
MyFitnessPal Staff


Up 0 rated Down

TenPercentBF Feb 12, 2016 07:39AM PST

Hi, I'm experiencing the same problems, I can't "like" nor "Comment" on my friends updates.
I tried with Opera, Safari and Google Chrome but no success. I use OSX Yosemite 10.10.5.
Thanks


Up 0 rated Down

1ProudHappyWife Feb 20, 2016 05:47PM PST

February 20, 2016 and I am experiencing the same issue on my iPhone 6 (fully updated software) and my PC running Chrome. Can't like or comment.


Up 1 rated Down

SwtKittN Mar 12, 2016 01:51PM PST

March 12th, and still experiencing this issue. It's been 3 months since you were aware of the situation how in the world has it not been fixed yet?


Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.