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User name OperationGetBodyBack — Jan 20, 2016 06:54AM PST

I signed up to use MyFitnessPal years ago and I really didn't know much about it. At some point I set my user name to something ridiculous and kind of embarrassing now that I want to use the app everyday and add friends.
I cannot change my user name, when I log in online to do it I get an alert that tells me I'm not allowed because you are only permitted to change it once. I don't recall getting a warning about that when I was changing it in the first place otherwise I likely wouldn't have.
Can there be an exception?
I just want a decent name!

1 Community Answers

Best Answer Jan 20, 2016 10:19AM PST Ripley

Hi OperationGetBodyBack,

Thank you for taking the time to contact us. We can definitely help to try and get this figured out for you. Due to the fact that the trouble you are having is account specific, we may need additional information to verify the account and get additional private details. Since this is a public forum, posting those personal details is not something we recommend. Please contact us here, so we can triage this with you through email.

Thanks and we look forward to hearing from you soon!

Best,

Ripley
MyFitnessPal Staff

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