Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Diaries of friends on the website csimrill — Feb 19, 2016 05:53PM PST

I can no longer view any diaries of my friends on the website. I can see them on the mobile app. On the mobile app I cannot read notes added or see macro totals for the day. How can I resolve this issue?

3 Community Answers

Up 0 rated Down

Logan MyFitnessPal Agent Feb 19, 2016 06:16PM PST

Thank you for taking the time to contact us and for bringing this to our attention. We are aware of the problem with viewing friends’ diaries, and are currently working on a resolution. We hope to have a fix in place as soon as possible. Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,
Logan
MyFitnessPal


Up 0 rated Down

yay4burpees Mar 31, 2016 03:53PM PDT

Was this fixed yet? It's now March 31, 2016 and I still can't see my friends diary settings.


Up 0 rated Down

Logan MyFitnessPal Agent Mar 31, 2016 05:45PM PDT

yay4burpees

Thanks for following up with us. Sorry from the issue that you are experiencing with viewing your friends’ diaries on the website. Would you please let us know whether your are attempting to view their Diary from their newsfeed post or from their profile screen? Please also let us know if you are able access their Diary but unable to see all their entries or if you are not able to access their Diary at all. Lastly, whether the issue is occurring with all of your friends or just with friends that you’ve added recently?

Warm Regards,
Logan
MyFitnessPal Staff


Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.