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Can't invite friends/members nor can they request to join aymartin26 — Mar 21, 2016 12:37PM PDT

Is there some type of privacy setting that doesn't allow members to join private groups even when they have the link to the page? I am trying to work around the bug that won't send group invitations, but the problem seems to be worse now. Is anyone else having this problem?

3 Community Answers

Up -2 rated Down

Logan MyFitnessPal Agent Mar 21, 2016 02:36PM PDT

Hey thanks for posting your question. Invites to a private group need to be sent by the groups creator. Please follow up with us if you are the creator and are still experiencing the issue.

Warm Regards,
Logan
MyFitnessPal Staff


Up 1 rated Down

aymartin26 Mar 22, 2016 07:50AM PDT

I am the creator and can't send invites to members, even if they are my friend.


Up -1 rated Down

Logan MyFitnessPal Agent Mar 22, 2016 12:48PM PDT

aymartin26

Thanks for following up with us. We have discovered a bug where users who haven’t previously visited the community pages are not appearing for group owner’s to invite.

If there are users you aren’t able to invite to your group because they don’t show up when typing their username, one work around is to send them a private message or write on their wall with a link to the group (we suggest private messages for private groups) Once they have visited the community pages, you should be able to invite them to your group.

Please note that invitations to groups don’t currently show up in your main MyFitnessPal notifications, but in the community specific notifications located under the bell icon on the community pages.

Thanks for your understanding while we work to make the group invite process easier.

Warm Regards,
Logan
MyFitnessPal Staff


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