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Groups ScottRyan1 — Apr 27, 2016 03:57PM PDT

I have created a group, but can't add my friends to it. I have other MFP members wanting to join, but can't add the people I want..
Any suggestions please?

4 Community Answers

Best Answer Apr 28, 2016 07:09PM PDT Nova

Hello,

Thank you for participating in our community!

There is currently a limitation in our system where users who haven’t previously visited the community pages are not appearing for group owner’s to invite.

If there are users you aren’t able to invite to your group because they don’t show up when typing their username, one work around is to send them a private message or write on their wall with a link to the group (we suggest private messages for private groups) Once they have visited the community pages, you should be able to invite them to your group.

Please note that invitations to groups don’t currently show up in your main MyFitnessPal notifications, but in the community specific notifications located under the bell icon on the community pages.

Thanks for your understanding while we work to make the group invite process easier.

Warm Regards,
Nova
MyFitnessPal Community Staff


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Nova MyFitnessPal Agent Best Answer Best Answer Apr 28, 2016 07:09PM PDT

Hello,

Thank you for participating in our community!

There is currently a limitation in our system where users who haven’t previously visited the community pages are not appearing for group owner’s to invite.

If there are users you aren’t able to invite to your group because they don’t show up when typing their username, one work around is to send them a private message or write on their wall with a link to the group (we suggest private messages for private groups) Once they have visited the community pages, you should be able to invite them to your group.

Please note that invitations to groups don’t currently show up in your main MyFitnessPal notifications, but in the community specific notifications located under the bell icon on the community pages.

Thanks for your understanding while we work to make the group invite process easier.

Warm Regards,
Nova
MyFitnessPal Community Staff


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jennybellmaugeri May 18, 2016 10:04AM PDT

I do wish the functionality for groups was better. It's really low quality compared to all of the other functionality of this great website!


Up 1 rated Down

judiback May 21, 2016 09:23AM PDT

I agree. I find it very difficult to find out how to join a group. I have tried to join groups but receive a message saying You are not allow to join this group with no explanation. So I have spent nearly an hour searching for answers as to why. That in itself is enough to discourage me from being a part of the community.


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Ripley MyFitnessPal Agent May 22, 2016 12:55PM PDT

Hi jennybellmaugeri and judiback,

Thank you for taking the time to let us know and for the feedback on the program. I would encourage you to repost this in our MFP Suggestions/Feedback section. This forum is monitored by our product team and staff for ideas and suggestions.

We wish you the best of luck in meeting and maintaining all your fitness goals!

Best,

Ripley
MyFitnessPal Staff


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