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Fitbit is not syncing please help! livn4jsus30 — Aug 06, 2016 07:46AM PDT

I have tried to sync and connect my Fitbit to MFP and it's saying that it is connected but it is not showing up on my profile and the steps that are being counted are from my iPhone? I've seen other members with their exercise from Fitbit but I can't, is it the type of Fitbit?

1 Community Answers

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Ripley MyFitnessPal Agent Aug 06, 2016 10:56AM PDT

Hi livn4jsus30,

Thank you for taking the time to contact us. I can see that you do not have Fitbit chosen as your primary step source within the MyFitnessPal app, which would be causing the adjustment not to come through. Would you please select Steps from the app menu and choose Fitbit as your primary step source. Or, from the web, Apps > Step Source, and choose Fitbit.

Hope this helps! We wish you the best of luck in meeting and maintaining all your fitness goals!

Best,

Ripley
MyFitnessPal Staff

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