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MyFitnessPal lost my data jmbarker91 — Sep 12, 2016 06:54PM PDT

I found this article when searching about my issue:
https://myfitnesspal.desk.com/customer/portal/questions/16322723-past-data-not-syncing-to-apple-s-health-app

However, I have had MyFitnessPal connected to Apple Health ever since I had the phone (at least a year), and there is about a one month period where there is NO DATA in Apple Health from MyFitness Pal. All other apps are syncing fine to Apple Health. I have tried disconnecting and reconnecting, however nothing will work to get my data in there.

What can you do to remedy this issue?

1 Community Answers

Best Answer Sep 13, 2016 11:21AM PDT Maximiliano

Hello,

Thank you for taking the time to post your question and my apologies for any inconvenience.

We see that you have contacted us by email as well.

Please be on the lookout for a reply from us in your inbox.

We will mark this public question as resolved while we continue to work with you via email.

Thank you in advance for your understanding.

Cheers,
Maximiliano
MyFitnessPal Staff

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