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Profile pic loading 90 degrees off shirleyjoe123 — Sep 13, 2016 11:53AM PDT

Why is my profile pic loading 90 degrees CCW off?

1 Community Answers

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Logan MyFitnessPal Agent Sep 13, 2016 01:08PM PDT

Hey thanks for posting your question. Was the image originally taken with your phone or camera on its side? Depending on which software you are uploading it from, it may be passing on the original orientation data. If you are attempting to upload via your mobile device, please also try uploading it from your computer, or vice versa. You might also want to try rotating it 90 degrees and saving it as another image before attempting to upload it.

If you are still experiencing the issue, please let us know what type of mobile device that you are using, which type of computer that you have and which software you are using to view and upload the image.

Warm Regards,
MyFitnessPal Staff

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