Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Connecting Fitbit weez0309 — Nov 16, 2016 08:37PM PST

I have been trying to connect MFP and my Fitbit for months with no luck. I tried the instructions on a pervious post to revoke access and reconnect but it just keeps saying there's another account already set up with my Fitbit.

The one time, many months ago, that I was able to connect them, it wasn't adjusting my calories at all with the steps added from Fitbit. Is it my Fitbit? Thanks

1 Community Answers

Up -1 rated Down

Logan MyFitnessPal Agent Nov 17, 2016 09:55AM PST

Thanks for posting. Sorry for any difficulty with relinking your accounts. Would you please provide your fitbit ID# so we can take do a search with that on our end? You are welcome to provide your ID# here, keep in mind that it is a public forum, however, if you would prefer to share it privately, please click please click here to reach us via email instead.

Steps to get user ID#
1. Log in to and click on your profile photo.
2. This will take you to your Profile and now copy the URL from your browser’s address field and paste it in the email reply

your fitbit ID will look something like this:

Kind regards,

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.