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fitnesspal not syncing with phone app blackpanther84 — Dec 01, 2016 03:35AM PST

upon editing my calorie goals on the computer the changes did not sync with phone app. how do i fix?

1 Community Answers

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Logan MyFitnessPal Agent Dec 01, 2016 11:51AM PST

blackpanther84

Thanks for posting. Please first confirm that your username, shown on the website’s Home screen is the same in the my Profile tab of the app. If so, ry force closing the app and then reopening it to see if this forces a sync between the site and the app. Please also let us know whether your diary entries are syncing between the two or whether you are getting any sync error messages in the app when you click Sync at the bottom of the Menu screen. If you are still experiencing the issue after force closing and reopening the app, please click here to reach us via email and attach a screenshot of your goals shown in the app so we may take a look.

Warm Regards,
Logan
MyFitnessPal Staff

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