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Endomondo not synching heatherwall7725 — Dec 28, 2016 01:48PM PST

I cannot get Endomondo to sync to MFP on my iphone. I can't even get MFP to "connect" to Endomondo. When I go into Endomondo, it says "all of your activities will be published to MFP" so it's not on that end. When I go into MFP apps and devices on my iphone, I choose Endomondo, click "connect" and am prompted (over and over again) to confirm my email. I have done this multiple times, tried to resend the email, even added an email and confirmed from that new email, all to no avail. I have been working on this over an hour now (I saw on one post to wait 15 minutes).

At one point earlier today I did have Endomondo connected to MFP, went on a two hour bike ride, but the ride never showed up on MFP, even after 45 minutes. It did show up on Apple Health however. I tried deleting Endomondo and re-connecting (one post suggested that) but now I can no longer connect to the Endomondo app.

Any suggestions? Thanks for any help you can offer.

6 Community Answers

Up 0 rated Down

Maximiliano MyFitnessPal Agent Dec 28, 2016 02:49PM PST

Hello,

Thank you for taking the time to contact us. We are sorry for any troubles!

We do not see a connection on our end. Can you please try connecting the two accounts online to se if this helps?

You should be able to do so here.

Thanks!
Maximiliano
MyFitnessPal Staff


Up 0 rated Down

heatherwall7725 Dec 28, 2016 03:12PM PST

It is still asking me to confirm via email. When I ask it to resend the email, it won't. Nothing shows up, even in my spam folder. I think that might be where the hang-up is - perhaps it's waiting for the final confirmation, which I'm unable to give?


Up 0 rated Down

heatherwall7725 Dec 28, 2016 03:13PM PST

Question - what privacy settings do I need to have in both Endomondo and MFP in order for them to communicate? I tried to make both very private, so perhaps that is part of the problem?


Up 0 rated Down

heatherwall7725 Dec 29, 2016 02:10PM PST

Since I'm not hearing anything, should I just get another app?


Up 2 rated Down

heatherwall7725 Dec 30, 2016 07:15AM PST

OK, I finally figured this out myself: the privacy settings I had were too strict. I had to change the following to "friends" in the Endomondo app in order for my workouts from Endomondo to share to MFP: "duration and speed" and all the visibility settings. Hope this helps someone else at some point...


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Maximiliano MyFitnessPal Agent Dec 30, 2016 09:26AM PST

Hello,

Thanks for getting back in touch with us and sorry for any delay.

We are glad to hear all is in working order! Please let us know if you have any further questions or concerns.

All the best,
Maximiliano
MyFitnessPal Staff


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