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aria scale not syncing dorffonlife — Jan 04, 2017 11:31AM PST

Hi - my scale is logging my weight correctly and is posted correctly on the fitbit app. However, the information syncing to myfitnesspal is a completely different weight. How do I correct the syncing between the two accounts. I've disconnected the fitbit access and will wait about 15 minutes to reconnect. Any other tips?

1 Community Answers

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Logan MyFitnessPal Agent Jan 05, 2017 12:23PM PST

dorffonlife

Thanks for posting and sorry for any trouble. When viewing your account status we are not currently seeing fitbit as being linked. Please confirm that the accounts are showing as connected on both websites. We are, however, seeing that Garmin Connect is linked at this time. if you are going to be using fitbit to track your activity, please disconnect Garmin since both apps may be trying to sync your weight at the same time.

Warm Regards,
Logan
MyFitnessPal Staff

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