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How do I delete Custom Settings that I did not set? calatheauk — Jan 06, 2017 03:23AM PST

For some reason, although I have never had a Premium account, custom settings have been set for specific days of the week in my goals. As I don't have access to these settings with a free account I can't seem to delete them. How do I fix this?

Thanks!

3 Community Answers

Up 0 rated Down

Logan MyFitnessPal Agent Jan 06, 2017 02:27PM PST

*calatheauk *

Thanks for posting and for bringing to our attention. Sorry for the trouble with your daily calorie goal. We’ve passed your information on to our engineers to have a look. Please allow 72 hours for them to get things straightened out. If you re still experiencing the issue at this time on Monday, please follow up with us.

Warm Regards,
Logan
MyFitnessPal Staff


Up 0 rated Down

calatheauk Jan 10, 2017 10:05AM PST

There are still custom settings set for my account for specific days that I did not set and cannot delete.


Up 1 rated Down

Logan MyFitnessPal Agent Jan 10, 2017 05:42PM PST

calatheauk

Thanks for following up with us. Again, sorry for the inconvenience. We were able to remove the daily goals and things should be back to normal. Please follow up with us if you see things revert back to the custom daily goals.

Warm Regards,
Logan
MyFitnessPal Staff


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