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MFP website is extremely slow (saying netdna.bootstrapcdn.com) arun_bit — Jan 12, 2017 10:37AM PST

I have not had this problem for any site and I don't think anyone will use a website like this. It just does not load and takes like several minutes. I have not had this problem with any website (only on MFP). I use chrome on mac. i also use adblocker which blocks the two trackers used by MFP "DynamicYield" and "Trust eNotice".

Hope there is a way to make this work and me to use MFP again.

1 Community Answers

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Maximiliano MyFitnessPal Agent Jan 12, 2017 11:08AM PST

Hello,

We’re sorry to hear that you’re having difficulty with the website. Would you mind trying a couple of things for us to see if they help resolve your issue? Could you first try clearing your cache or deleting your cookies? The following links should assist you with either:

EMPTYING YOUR BROWSER’S CACHE
http://www.wikihow.com/Clear-Your-Browser’s-Cache

If you are using Safari 6 or later, the correct instructions are here http://applehelpwriter.wordpress.com/2012/08/02/how-to-empty-caches-in-safari-6

If you are using Internet Explorer 8 or higher, please note that you should uncheck the “preserve data for favorite websites” option if you have MyFitnessPal favorited or bookmarked.

CLEARING YOUR BROWSER’S COOKIES
http://www.aboutcookies.org/Default.aspx?page=1

We hope one of these steps has helped resolve the issue.

Regards,
Maximiliano
MyFitnessPal Staff

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