Calorie Sync with Fitbit adgrayiv — Jan 27, 2017 08:20AM PST
the food diary is syncing with my fitbit but my exercise diary seems not to be syncing with my fitbit. mainly calories burned. Can you help me with this or tell me what I am doing wrong?
I have them linked, I have disconnected and reconnected. I have the Enable box checked in settings.
4 Community Answers
Ripley MyFitnessPal Agent Jan 27, 2017 09:38AM PST
Thank you for taking the time to contact us. I can see that you do not have Fitbit chosen as your primary step source within the MyFitnessPal app, which would be causing the adjustment not to come through. Would you please select Steps from the app menu and choose Fitbit as your primary step source. Or, from the web, Apps > Step Source, and choose Fitbit.
Hope this helps! We wish you the best of luck in meeting and maintaining all your fitness goals!
adgrayiv Jan 27, 2017 02:14PM PST
ok thank you i was at a lost reading other answers but hopefully this will get me fixed up. I will reply if i need any additional help
adgrayiv Jan 27, 2017 02:16PM PST
will i need to enter anything into my Exercise Diary or will it automatically update daily? How many times per day does it update?
Ripley MyFitnessPal Agent Jan 27, 2017 03:14PM PST
Hello again adgrayiv,
We recommend logging all exercise on MyFitnessPal only with the exception of walking/jogging/running. Fitbit is designed to best capture your movement through space, things like walking/jogging/running can be easily captured by the Fitbit device. However, items like golfing, Spinning®, or rock climbing are best logged on MyFitnessPal.
When you log any exercise on MyFitnessPal, you will choose a start time and a duration. We then send that data to Fitbit who removes that time period from their data and replaces it with ours. You can read more on the topic here: http://myfitnesspal.desk.com/customer/portal/articles/1084231
The quantity and frequency of the sync between MyFitnessPal and Fitbit will depend on the activity tracked and logged within the programs, as it will sync anytime an item is tracked that needs to be synced between programs.
Hope this helps.