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Fitbit won't sync with MFP tawill0513 — May 07, 2018 04:06PM PDT

MFP will no longer sync with Fitbit. I've attempted to disconnect the Fitbit from MFP and reconnect; however, I'm not able to. I'm at a loss on how to get it to sync. Any help would be appreciated.

1 Community Answers

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Bruce MyFitnessPal Agent May 07, 2018 04:07PM PDT

Hi there,

We have refreshed the Fitbit connection from our end. Can you revoke access from Fitbit’s end and see if that will help? To do this, log in at www.fitbit.com and click the gear icon, then Settings>Applications. Click Revoke Access for MyFitnessPal.

This should refresh your link on both sides, instead of just one. You can then link them again at https://www.myfitnesspal.com/apps/show/30.

Once relinked, please be sure to set Fitbit as the Steps source once again.

Please let us know if you see any changes.

All the best,
Bruce
MyFitnessPal

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