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Fitbit won't sync with MFP tomgoogs — May 10, 2018 09:57AM PDT

When I joined MFP I try to sync my Fitbit and I get this message...."Another MyFitnessPal account has already been linked to this Fitbit account. Only one account may be linked at once".

MFP accepted my old login details so I have no idea why this is happening....can anyone help ?

1 Community Answers

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Maximiliano MyFitnessPal Agent May 10, 2018 10:00AM PDT

Hello,

Thank you for taking the time to contact us. We are so sorry that you are running into an issue connecting your accounts. It’s very possible that you may have accidentally created more than one MyFitnessPal account in the past, and your Fitbit is linked to a different account. Currently, you can only have Fitbit linked to one MyFitnessPal account at a time.

Would you mind trying to go to your Fitbit account, and then settings, then applications. find where your MyFitnessPal is currently linked, and hit the “revoke access” button. Then can you wait about 15 minutes, and then log into your current MyFitnessPal account, then go to the main “apps” tab, find Fitbit and try linking the accounts again.

If you continue to run into the a problem, please let us know.

Regards,
Maximiliano
MyFitnessPal Staff

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