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Fitbit davidjaxson — May 14, 2018 09:24AM PDT

I have reviewed online and tried the recommended solutions but am having difficulty with Fitbit sych. The food I log in MFP is synching to Fitbit but my Fitbit steps, calories burned info is not synching into MFP.

Any ideas?

3 Community Answers

Up 0 rated Down

Logan MyFitnessPal Agent May 14, 2018 10:58AM PDT

Thanks for posting and sorry for any trouble. When we look at your account status, it is currently showing that your iOS device has been selected as the source for step tracking. If you would like to start tracking with your fitbit account, please open the Steps tab and change the source to your fitbit. Once selected log a few hundred new steps with your tracker and then manually initiate a sync on both sides to test it, starting with fitbit.

Warm Regards,
Logan
MyFitnessPal Staff


Up 0 rated Down

lizbagley11 May 14, 2018 11:23AM PDT

Hi Logan, I am having the same issue. Where do I find the Steps tab? Thank you!


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Logan MyFitnessPal Agent May 14, 2018 12:13PM PDT

lizbagley11

Thanks for your follow up question. On the website, you will open the Apps tab, and then the Steps tab will be shown in the blue header bar. In the apps, you will open the Menu screen where the Steps tab will be one of the options listed there.

Cheers,
Logan
MFitnessPal Staff


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