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Why isn't linking with Qardio dedean1563 — May 17, 2018 11:56AM PDT

How do I get myfitnesspal app to get weight from Qardio. Yes I have the links set up, but I can't get the myfitnesspall app to update.

2 Community Answers

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Logan MyFitnessPal Agent May 17, 2018 12:25PM PDT

Thanks for posting and sorry for any trouble. Please also let us know whether it was syncing before and now has stopped or has it never synced the weight? When looking at your account, we are seeing that you have also linked your Garmin Connect account. Since both apps are trying to sync weight, they may be interfering with each other. Please try temporarily disconnecting the Garmin Connect account to see if the weight from Qardio starts making it over.

Warm Regards,
Logan
MyFitnessPal Staff


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luke6283 May 26, 2018 04:19AM PDT

I also am having this same issue


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