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linking to mapmyrun RunMurray — Jun 05, 2018 09:02PM PDT

I keep trying this and on my phone and it says we are linked in mapmyrun, but nothing ever shows up in myfitnesspal or says they are linked. In mapmyrun it says it was last synced 5/08. I think i may have accidentally disconnected them once, so maybe that is what screwed it all up. But no matter what I do now, i can't get my runs to show up.

1 Community Answers

Up 1 rated Down

Bruce MyFitnessPal Agent Jun 06, 2018 07:38AM PDT

Hi there,

Thank you for taking the time to contact us. Can you try relinking the accounts from MapMyRun’s end online to see if that will help?

To do this, go to http://www.mapmyrun.com/workout/import/dashboard/ and find the MyFitnessPal box which should have a green check in the right corner. Hover over the green check to reveal a red minus sign and click that to reveal a Disconnect option. Click that and then OK to disconnect.

Once that is done, go the the black + in the MyFitnessPal box, click it and then click Connect at MyFitnessPal to link once more.

Please let us know if you continue to have an issue.

Regards,
Bruce
MyFitnessPal

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