Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

My fitness Pal wont show steps from Fitbit helenmonty29 — Jun 07, 2018 07:48AM PDT

My steps on Fitbit are not being transferred to My fitness Pal

1 Community Answers

Up 0 rated Down

Bruce MyFitnessPal Agent Jun 07, 2018 08:15AM PDT

Hi there,

Thank you for taking the time to contact us. We have refreshed the Fitbit connection from our end. Can you revoke access from Fitbit’s end and see if that will help? To do this, log in at www.fitbit.com and click the gear icon, then Settings>Applications. Click Revoke Access for MyFitnessPal.

This should refresh your link on both sides, instead of just one. You can then link them again at https://www.myfitnesspal.com/apps/show/30.

Once relinked, please be sure to set Fitbit as the Steps source once again.

Please let us know if you see any changes.

All the best,
Bruce
MyFitnessPal

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.