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Myfitnesspal Phone number dahl27 — Jun 07, 2018 08:22AM PDT

Does myfitnesspal have a phone number to call to change payment information?

3 Community Answers

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Bruce MyFitnessPal Agent Jun 07, 2018 08:59AM PDT

Hi there,

Thank you for taking the time to contact us. We so not provide phone support at this time. For any questions regarding Premium, please contact us here.

All the best,
Bruce
MyFitnessPal


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dahl27 Jun 07, 2018 10:58AM PDT

I need to change my payment method - how can I do this?


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Bruce MyFitnessPal Agent Jun 07, 2018 03:58PM PDT

It looks like your Premium subscription is through the Play Store, so you would need to change your payment information through them.

If you are trying to have your subscription through a different platform, you would need to cancel your current subscription and then purchase Premium on the new platform when your current one expires.

Please see this article from Google to learn how to manage or cancel a recurring subscription https://support.google.com/googleplay/answer/2476088?hl=en

If you have any issues locating or cancelling your subscription, please reach out to the Play Store directly. You can reach them by phone at: (855) 836-3987 or this link should also provide you with email instructions: https://support.google.com/googleplay/answer/2479637?hl=en

Regards,
Bruce
MyFitnessPal


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