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Premium subscription not working on website mrssanford923 — Jul 04, 2018 05:31AM PDT

I have the premium subscription, it works on my iPhone but NOT this website, anyone know why? I don't want to have to pay for 2 subscriptions.

1 Community Answers

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Ripley MyFitnessPal Agent Jul 04, 2018 01:04PM PDT

Hello mrssanford923,

Thank you for taking the time to contact us. From within the iOS app where you do see that you have a MyFitnessPal Premium subscription, would you please navigate to the “More” menu in the lower right corner of your homepage, then tap “My Profile”, and let me know the username displayed at the top of this page (also seen to the right of the profile photo).

We look forward to hearing back.

Best,

Ripley
MyFitnessPal Staff

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