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Not getting nutritional data from Health App jamstafford — Jul 05, 2018 08:11PM PDT

I've synced everything form Health App on iPhone, but the calories I'm tracking there will not sync back to MyFitnessPal. I've shut down and restarted with no luck. I have a Nutribullet Balance app that writes my shake info back to Health App, and I need this to sync back to MyFitnessPal.

If this doesn't work, I'm going to have to cancel my subscription.

1 Community Answers

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Bruce MyFitnessPal Agent Jul 06, 2018 07:16AM PDT

Hi there,

Thank you for taking the time to contact us. Nutrition data from HealthKit will not sync over to MyFitnessPal. The way the integration is set up is that exercise data from HealthKit will sync to MyFitnessPal, and nutrition data from MyFitnessPal will sync to MyFitnessPal.

If you need to cancel your Premium subscription, subscriptions purchased via our iOS app are managed in your iTunes account controls. Please see this article from Apple to learn how to manage or cancel a recurring subscription (https://support.apple.com/en-us/HT202039):

If you have any issues cancelling your subscription, please reach out to Apple directly at https://getsupport.apple.com/GetproductgroupList.action

All the best,
Bruce
MyFitnessPal

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