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Food diary set to viewable by friends, yet it behaves like it's set to private GentzAU — Jul 06, 2018 12:56AM PDT

My girlfriend and I have both been long time MFP users, however, for the last month or two my food diary has become invisible to her. My privacy settings are set to friends only, girlfriend and I are friends on MFP yet she cannot see any of my entries, nor do my statuses (such as ".. has logged in for x days") show up on her feed.

The lack of visibility seems to have started randomly, and it's really quite annoying as we share meals and food diary entries (especially useful when one of us doesn't have a specific entry).

3 Community Answers

Up 0 rated Down

Bruce MyFitnessPal Agent Jul 06, 2018 07:08AM PDT

Hi there,

Thank you for taking the time to contact us. It looks like there is a sync issue between the app and website for your account. To fix the issue, log in online at https://www.myfitnesspal.com/, enter in any information that has not yet synced over from the app, and then reinstall the app to see if that helps with the sync.

Hope this helps. Please let me know if you have any other questions or feedback.

Regards,
Bruce
MyFitnessPal


Up 0 rated Down

GentzAU Jul 11, 2018 09:08PM PDT

Hi Bruce,
By "enter in any information that has not yet synced over", did you mean food entries?

Thankfully, I think just logging out of the app and back into it may have resolved the problem. The website, at least, now seems to have my food entries logged (thankfully, because it would be almost three months of food to re-enter). Will confirm with girlfriend to see if my diary is now visible for her. Thank you!


Up 0 rated Down

GentzAU Jul 11, 2018 10:25PM PDT

Can confirm that, in this instance, simply logging out and back into the app forces an app resync with the website and restores visibility. Thanks for the suggestion, Bruce!


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