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Fitbit not syncing MWY56 — Jul 06, 2018 06:45AM PDT

What is it about Friday and Fitbit not syncing? The late June issue was resolved this week and it is starting all over again! This is getting OLD!

2 Community Answers

Best Answer Jul 06, 2018 08:19AM PDT Bruce

Hi there,

Our apologies for any issues you are having between Fitbit and MyFitnessPal. We are aware of the issue and and working on a reoulstion. During this time, you may notice a delay in the sync between Fitbit and MyFitnessPal, or that data is not syncing at all.

We will post any updates on the issue here

Thank you for your patience while we work on a fix.

All the best,
Bruce
MyFitnessPal


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Up -1 rated Down

deljohn001 Jul 06, 2018 07:20AM PDT

I agree. The keep claiming to have fixed the issue but evidence suggests otherwise... Very frustrating....


Up 1 rated Down

Bruce MyFitnessPal Agent Best Answer Best Answer Jul 06, 2018 08:19AM PDT

Hi there,

Our apologies for any issues you are having between Fitbit and MyFitnessPal. We are aware of the issue and and working on a reoulstion. During this time, you may notice a delay in the sync between Fitbit and MyFitnessPal, or that data is not syncing at all.

We will post any updates on the issue here

Thank you for your patience while we work on a fix.

All the best,
Bruce
MyFitnessPal


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