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Samsung Health not syncing properly. MFP keeps getting multiple entries. j5eb — Jul 08, 2018 05:06AM PDT

I use Samsung Health for my treadmill and basketball exercises. Every time i sync it with MyFitnessPal. It keeps getting multiple entries. E.G. I do one treadmill run on Samsung Health i Sync it with MyFitnessPal. I look at MyFitnessPal and I see about 3 or more entries of the same treadmill run exercise. Can anyone suggest a fix? I've tried disconnecting the link and re-installing. And that hasn't helped.

2 Community Answers

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Logan MyFitnessPal Agent Jul 08, 2018 11:10AM PDT

Thanks for posting and sorry for any trouble. We are aware of the problem, and are currently investigating. We hope to have it resolved as soon as possible. Our apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

You may click here anytime to check back for updates regarding the issue.

Warm Regards,
Logan
MyFitnessPal Staff


Up 0 rated Down

j5eb Jul 14, 2018 01:54AM PDT

I'm still getting multiple Samsung Health Entries


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