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Barcode reader stopped working when I upgraded to the PREMIUM subscription...do I need a refund?!?!? baluke001 — Jul 12, 2018 10:45AM PDT

Barcode Scanner not working to add ingredients to a recipe on Iphone since I upgraded to the Premium subscription. It worked this morning and I upgraded and it stopped working. DO I NEED A REFUND???

1 Community Answers

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Logan MyFitnessPal Agent Jul 12, 2018 11:00AM PDT

Thanks for posting and sorry for any trouble. Would you please also let us know which device you are using, which version of it’s operating system it is running, and the exact steps that you are taking when attempting to create your recipe? If you are using the app, please include what version of the app is currently installed. We will attempt to replicate the issue on our end, following your steps.

Warm Regards,
Logan
MyFitnessPal Staff

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