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unable to add food to diary tulip64 — Aug 04, 2018 03:57PM PDT

When I am trying to add food to the food diary i am getting the following error: There was a problem with your request
Sorry, but a server error occurred processing your request. Our team has been notified of the issue. Any suggestions?

2 Community Answers

Up 0 rated Down

KaceyPepper Aug 04, 2018 09:10PM PDT

Anyone know what the heck is going on to get this problem corrected? I have 947 consecutive days and am upset this error occurred.


Up 0 rated Down

Bruce MyFitnessPal Agent Aug 05, 2018 08:28AM PDT

Hi there,

Thank you for taking the time to contact us. We are aware that users are seeing multiple issues on the website right now, including:

- The Home Page and Goals section are not loading
- Goals on the Diary page show as “0”
- Trying to view past or the current Diary date results in an error

We are currently working on a resolution. We hope to have a fix in place as soon as possible. Please accept our sincerest apologies for any inconvenience this may have caused.

You can monitor the issue at here.

​We appreciate your patience and understanding.

Warm Regards,
Bruce
MyFitnessPal


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