Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

food and exercise entries bigfishjm — Aug 05, 2018 09:10AM PDT

cannot access due to "server problem' for prior days

2 Community Answers

Best Answer Aug 05, 2018 09:17AM PDT Bruce

Hi there,

Thank you for taking the time to contact us. We are aware that users are seeing multiple issues on the website right now, including:

- The Home Page and Goals section are not loading
- Goals on the Diary page show as “0”
- Trying to view past or the current Diary date results in an error

We are currently working on a resolution. We hope to have a fix in place as soon as possible. Please accept our sincerest apologies for any inconvenience this may have caused.

You can monitor the issue at here.

​We appreciate your patience and understanding.

Warm Regards,
Bruce
MyFitnessPal


View in conversation
Up 0 rated Down

Bruce MyFitnessPal Agent Best Answer Best Answer Aug 05, 2018 09:17AM PDT

Hi there,

Thank you for taking the time to contact us. We are aware that users are seeing multiple issues on the website right now, including:

- The Home Page and Goals section are not loading
- Goals on the Diary page show as “0”
- Trying to view past or the current Diary date results in an error

We are currently working on a resolution. We hope to have a fix in place as soon as possible. Please accept our sincerest apologies for any inconvenience this may have caused.

You can monitor the issue at here.

​We appreciate your patience and understanding.

Warm Regards,
Bruce
MyFitnessPal


Up 0 rated Down

kcd1066 Aug 05, 2018 10:42PM PDT

I haven't been able to consistently enter what I've been eating for the entire week. Today I could enter breakfast and lunch, and now I'm getting the server error. There were several days that I just couldn't enter in any info. This bug is not listed in the list of bugs (The "here" link above). What gives?


Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.