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Website smiley542 — Aug 06, 2018 03:49AM PDT

When will the website start working again?

2 Community Answers

Up 0 rated Down

tecovas Aug 06, 2018 04:40AM PDT

For the last 2 days, I have not been able to log any food.

When I click on the Food tab, I get the following message. "There was a problem with your request

Sorry, but a server error occurred processing your request. Our team has been notified of the issue."

Please advise.


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Bruce MyFitnessPal Agent Aug 06, 2018 08:39AM PDT

Hi there,

Thank you for taking the time to contact us. We are aware that users are seeing multiple issues on the website right now, including:

- The Home Page and Goals section are not loading
- Goals on the Diary page show as “0”
- Trying to view past or the current Diary date results in an error

We are currently working on a resolution. We hope to have a fix in place as soon as possible. Please accept our sincerest apologies for any inconvenience this may have caused.

You can monitor the issue at here.

​We appreciate your patience and understanding.

Warm Regards,
Bruce
MyFitnessPal


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