Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Can't log into app mpalmerct — Aug 11, 2018 11:04AM PDT

I had not used the app for a while and am starting back with it. I tried to log in and got a log in failed question. I tried to reset the password in the app and got a message that the email was not recognized. I then logged into the website using my original email and password without a problem. While on the website I changed the password thinking that may help with the app but it didn't.

I already uninstalled and reinstalled the app with no difference.

Any ideas?
Thank You

1 Community Answers

Up 0 rated Down

Maximiliano MyFitnessPal Agent Aug 11, 2018 01:01PM PDT

Hello,

Thank you for taking the time to contact us and sorry for any issue.

We reset a few things on our end. If you are still seeing this issue please contact us here directly.

Thanks!
Maximiliano
MyFitnessPal Staff

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.