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Can't log into app mpalmerct — Aug 11, 2018 11:04AM PDT

I had not used the app for a while and am starting back with it. I tried to log in and got a log in failed question. I tried to reset the password in the app and got a message that the email was not recognized. I then logged into the website using my original email and password without a problem. While on the website I changed the password thinking that may help with the app but it didn't.

I already uninstalled and reinstalled the app with no difference.

Any ideas?
Thank You

1 Community Answers

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Maximiliano MyFitnessPal Agent Aug 11, 2018 01:01PM PDT


Thank you for taking the time to contact us and sorry for any issue.

We reset a few things on our end. If you are still seeing this issue please contact us here directly.

MyFitnessPal Staff

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