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'Add Food' dtchari — May 27, 2019 01:36PM PDT

'Add Food' of a newly searched item not working. Works OK for items that are already in the list.
The search list is displayed correctly and if I pick one item and try to add, it does not work.
Has started happening since May 26,2019. Device: Pixel 2, android version 9. Any help is appreciated.
Des

2 Community Answers

Up 0 rated Down

Logan MyFitnessPal Agent May 27, 2019 02:22PM PDT

dtchari

Thanks for posting and sorry for any trouble. So far we’re unable to reproduce the problem using a test device and account on our end. Please try uninstalling and reinstalling the app to see if that resolves the issue. Please follow up with us if you are still experiencing the problem after reinstalling the app.

Warm Regards,
Logan
MyFitnessPal Staff


Up 0 rated Down

dtchari May 28, 2019 12:27PM PDT

Logan:
Solved !
It appears that the specific item I was trying to add could not be added , but other items in the search list could be;
apparently it is a minor glitch I can live with. If you are curious what that item was, it was: searching 'cantaloupe'
and the item selected was '1 cup' of that fruit. As I said, a minor issue,
nothing to bother about. Thanks for replying promptly. You may close the issue.
Des


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