Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Any recent update on the Fitbit syncing issue? zli1974 — Jun 07, 2019 07:11AM PDT

Any recent update on the Fitbit syncing issue? I find this very annoying.

1 Community Answers

Best Answer Jun 07, 2019 07:40AM PDT Bruce

Hi there,

Our sincerest apologies for any issues with your connected Fitbit account. We are aware of Fitbit sync issues and our team is currently investigating this on our end. At this time some users will see no data syncing, while some may see some data syncing sporadically. We understand the importance of this data and we are working on resolving this as soon as we can. We apologize for the inconvenience.

During this time, please do not relink your accounts, as this will worsen the backlog. We will post any updates on the issue here, so please check back.

‚ÄčThank you for your patience while we work on a resolution.

Warm Regards,
Bruce
MyFitnessPal

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.