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Not syncing Strava and exercise not downloaded tonygjones — Jun 11, 2019 05:04PM PDT

I have just joined MyFitnessPal but Strava is not syncing, so my runs and workouts are not being downloaded into the exercise section.

This is one of the main reasons why I joined up, so unless resolved my subscription will be very short!

1 Community Answers

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Bruce MyFitnessPal Agent Jun 11, 2019 06:20PM PDT

Hi there,

Thank you for taking the time to contact us and for bringing this to our attention. We are aware workouts from Strava are not syncing to MyFitnessPal. Our team is working with Strava to determine the issue and hope to have it resolved soon.

Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,
Bruce
MyFitnessPal

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