Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

FITBIT CHARGE 3 NOT SYNCING jbrower9614 — Jun 12, 2019 01:38PM PDT

I can't get my Charge 3 to sync on my fitness pal. I have done everything listed below. I have uninstalled and reinstalled both apps. I have deleted my first fitness pal account and LOST ALL MY HISTORY :( and still nothing. What can I do to make it sync?

1 Community Answers

Up 0 rated Down

Ripley MyFitnessPal Agent Jun 12, 2019 01:54PM PDT

Hello jbrower9614,

Thank you for taking the time to contact us. I have reviewed your account and everything seems to be syncing as expected since your successful relink on 6/12. I can see a daily Fitbit adjustment in your Exercise Diary, most recently today, as of 4:40pm, and a step count total of >11,000 steps. Are you not seeing this within your account?

We look forward to hearing back.


MyFitnessPal Staff

Contact Us

Don't see the answer to your question?

Your fellow MyFitnessPal users and our Customer Happiness Team are always here to help.