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Cannot Connect to Serve to Login aberar120 — Jun 13, 2019 10:56AM PDT

Hi I've been trying since yesterday to get into myfitnesspal app but it keeps giving me the error message of not being able to connect to the server. I've restarted my phone multiple times, cleared the cache, uninstalled. Still nothing. I use a google pixel 3 as well and there has been no progress.

4 Community Answers

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Maximiliano MyFitnessPal Agent Jun 13, 2019 11:12AM PDT

Hello,

We are so sorry you have been running into this issue. We were experiencing a problem earlier, and we believe it should now be fixed. If you don’t mind, could you please try it one more time to see if it is now working? If not, could you please let us know. Again our apologies for any inconvenience this may have caused.

Regards,
Maximiliano
MyFitnessPal Staff


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aberar120 Jun 13, 2019 11:18AM PDT

Hi it is still not working.


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Maximiliano MyFitnessPal Agent Jun 13, 2019 12:02PM PDT

Hello,

Thanks for getting back in touch with us.

We are aware of the problem, and are currently working on a resolution. We hope to have a fix in place as soon as possible. Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Warm Regards,
Maximiliano
MyFitnessPal Staff


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aberar120 Jun 13, 2019 02:10PM PDT

I tried again and it still does not work, only works on the computer however that isn't convenient for me. Hopefully it'll be fixed soon.


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