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Synching problem with Fitbit joezepup — Jun 13, 2019 11:00AM PDT

I've been pretty patient with this failure to synch for over a week now and have tried a few things, including logging out and in, uninstalling and reinstalling, etc. but no luck. Now, I can log back into MyFitnessPal on my desktop but my android gives me a "LOGIN Failed - We were unable to connect to the server to log you in" message, and asks if I want to try again ... and again ... and again...!!! Very frustrated. Is there a number I can call to talk to someone?

1 Community Answers

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Maximiliano MyFitnessPal Agent Jun 13, 2019 11:11AM PDT

Hello,

Thank you for taking the time to post your question and my apologies for any inconvenience.

We see that you have contacted us by email as well.

Please be on the lookout for a reply from us in your inbox.

We will mark this public question as resolved while we continue to work with you via email.

Thank you in advance for your understanding.

Cheers,
Maximiliano
MyFitnessPal Staff

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