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Android App Can't Login Erik3469 — Jun 13, 2019 11:39AM PDT

I have uninstalled and re-installed the Android App on my Galaxy S7 phone several times and I still CANNOT login. I have no problem logging into MFP via the computer.

Any suggestions to fix this problem?

1 Community Answers

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Bruce MyFitnessPal Agent Jun 13, 2019 11:43AM PDT

Hi there,

Thank you for taking the time to contact us and for bringing this to our attention. We are aware some users are receiving server errors while using the app. This may have an effect with logging in, completing diaries, database search including use of barcode scanners and profile information displaying properly. Our team has identified the issue and are working on a fix. We hope to have this resolved as soon as possible.

Again our apologies for any inconvenience this may have caused. Please know our team is doing everything we can to have things back up and running shortly.

Thanks for your understanding,
Bruce
MyFitnessPal

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